3.1 Human resources
3.1.1 Methods of recruitment
3.1.2 Stages of recruitment
3.1.3 Types of employment contracts
3.2 Staff development and monitoring
3.2.1 Methods of staff development and monitoring
3.3 Motivation
3.3.1 Financial methods of motivation
3.3.2 Non-financial methods of motivation
3.3.3 Motivation theories